Marketplace Privacy Policy

This Privacy Policy explains how ByBanana collects, uses, stores, and protects your Personal Data when you use the Marketplace service to buy and sell game accounts.

1. 01
   This policy is prepared in accordance with Law No. 27 of 2022 on Personal Data Protection (UU PDP) and other applicable laws and regulations.
2. 02
   By transacting on the Marketplace, you are deemed to have agreed to the processing of Personal Data as described in this policy.

1. 01
   Personal Identity Information: Username, email address, WhatsApp number, and phone number registered on your account.
2. 02
   Game Account Information: Game ID, server, in-game username, and details of the game account you purchase or sell.
3. 03
   Transaction Data: Invoice number, order details, payment method, transaction amount, and order status.
4. 04
   Log & Usage Data: IP address, browser type, device, pages visited, and the time and date of activity on the Marketplace.

1. 01
   Transaction Processing: processing purchases, payment verification, and delivery of purchased account credentials.
2. 02
   Customer Service: responding to questions, complaints, and refund requests regarding Marketplace transactions.
3. 03
   Security & Fraud Prevention: detecting, preventing, and handling suspicious activity, fraud, or violations of the terms.
4. 04
   Legal Compliance: fulfilling legal and regulatory obligations.
5. 05
   We do not sell or rent your Personal Data to third parties for commercial purposes without your consent.

1. 01
   We apply reasonable technical and organizational security measures to protect Personal Data from unauthorized access, alteration, disclosure, or deletion.
2. 02
   Sensitive data such as payment receipts and account credentials are only accessed by authorized parties on a least-privilege basis.
3. 03
   However, no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your data.

1. 01
   You have the right to access, correct, and update your Personal Data through the account settings menu or by contacting customer service.
2. 02
   You have the right to request deletion of your Personal Data in accordance with applicable laws and regulations.
3. 03
   You may withdraw consent for data processing at any time, noting that such withdrawal may affect our ability to process your transactions.
4. 04
   To exercise the rights above, please contact us through the contact channels available on this page.

If you have questions or complaints regarding this privacy policy or the processing of your Personal Data, please contact us through the following channels: